a. This document is an electronic record governed by the Information Technology Act, 2000 and its related rules, as well as applicable laws pertaining to electronic records and online services for accessing and using the Haute Cucire website (www.hautecucire.com) and mobile application (“Haute Cucire” or the Platform).
b. The Platform is licensed to and operated by Haute Cucire Private Limited (“Company”), a private limited liability company incorporated under the Companies Act, 2013, with its registered office located at Plot No 7, Survey No 381, Sangareddy, Medak 502001, Telangana, India. The term “Company” refers to the Platform, its directors, officers, agents, and successors unless otherwise stated.
c. Your use of Haute Cucire services and tools is subject to these Terms of Use and any related policies incorporated herein by reference. By accessing or using the Platform, you agree to enter into a binding legal contract with Haute Cucire Private Limited. These Terms constitute your binding agreement with the Platform.
Definitions
For clarity:
For clarity:
- 1. The terms "you," "your," or "user" refer to anyone using the services of Haute Cucire and who is legally competent to enter contracts under the Indian Contract Act, 1872.
- 2. The terms "Haute Cucire," "We," "Us," or "Our" refer to the Platform or the Company.
- 3. The terms "Party" and "Parties" refer to both the user and the Company, depending on context.
Acceptance of Terms
Your use of the Platform is subject to these Terms and the Privacy Policy. By visiting or using the Platform, you accept these Terms and any amendments made by Haute Cucire at its sole discretion. Continued use following changes implies acceptance of such updates.
The Terms and Privacy Policy are co-terminus, meaning if either is terminated or expired, the other will also cease to be valid.
Your use of the Platform is subject to these Terms and the Privacy Policy. By visiting or using the Platform, you accept these Terms and any amendments made by Haute Cucire at its sole discretion. Continued use following changes implies acceptance of such updates.
The Terms and Privacy Policy are co-terminus, meaning if either is terminated or expired, the other will also cease to be valid.
User Agreement
By using the Platform, you confirm:
By using the Platform, you confirm:
- Acceptance of all rules and policies as applicable to any services provided by Haute Cucire.
- That no signature is required to validate these Terms—the mere act of using or accessing the Platform signifies full acceptance.
You are granted a non-exclusive, non-transferable, revocable, and limited license to use the Platform under these Terms and Policies.
User Account Responsibilities
- 1. You are responsible for maintaining the confidentiality of your credentials (username and password).
- 2. Any unauthorized use of your account must be reported to Haute Cucire immediately.
- 3. Haute Cucire reserves the right to suspend or terminate your access if the information you provide is false, incomplete, or violates the Terms of Use.
Services Provided
Haute Cucire allows users to purchase fashion and lifestyle products like clothing, footwear, and accessories through multiple payment methods. Specific policies—such as cancellation, exchange, and return policies—govern these purchases. For accurate information on product descriptions, users should refer to these policies or contact info@hautecucire.com.
Haute Cucire allows users to purchase fashion and lifestyle products like clothing, footwear, and accessories through multiple payment methods. Specific policies—such as cancellation, exchange, and return policies—govern these purchases. For accurate information on product descriptions, users should refer to these policies or contact info@hautecucire.com.
Transaction Policy
Haute Cucire Private Limited takes responsibility for selling products to Indian customers. All product-related inquiries should be directed to: wecare@hautecucire.com .
Haute Cucire Private Limited takes responsibility for selling products to Indian customers. All product-related inquiries should be directed to: wecare@hautecucire.com .
User Conduct Guidelines
By accessing Haute Cucire’s Platform, users agree to:
By accessing Haute Cucire’s Platform, users agree to:
- 1. Avoid sharing, posting, or transmitting any content that:
- Violates intellectual property rights.
- Contains obscene, defamatory, pornographic, or offensive material.
- Encourages criminal activity or violates applicable laws.
- Disrupts other users’ access to the Platform.
- Misuses promotions or engages in fraudulent activities, including bulk orders or excessive use of discount codes.
- 2. Uphold the integrity of your interactions on the Platform. Examples of prohibited conduct include:
- Creating false accounts, impersonating other users, or using another's information without permission.
- Misrepresenting any transaction, financial data, or address.
Failure to adhere to these principles may result in suspension, cancellation, or legal action by Haute Cucire.
Fraudulent & Bulk Orders
Orders identified as fraudulent may be cancelled by Haute Cucire. Orders may be flagged under the following conditions:
Orders identified as fraudulent may be cancelled by Haute Cucire. Orders may be flagged under the following conditions:
- Use of invalid information.
- Misuse of voucher codes.
- Placement of multiple orders for commercial resale purposes.
- Orders placed through technological glitches or errors.
In such cases, Haute Cucire retains the right to deny refunds or cancel the order.
Community Interaction Guidelines
Users may access or contribute user-generated content (comments, videos, etc.) on the Platform. By interacting with such content, users agree not to:
Users may access or contribute user-generated content (comments, videos, etc.) on the Platform. By interacting with such content, users agree not to:
- Harass, exploit, or violate other users' rights.
- Share content that is abusive, false, or infringes any law or policy.
Violation of these guidelines may lead to removal of content or termination of access to services.
Amendments to Terms
Haute Cucire reserves the right to update these Terms, Privacy Policy, and related policies at any time. Continued use of the Platform after any changes implies your acceptance of the modifications.
It is recommended to periodically review these Terms and Policies to stay informed.
Haute Cucire reserves the right to update these Terms, Privacy Policy, and related policies at any time. Continued use of the Platform after any changes implies your acceptance of the modifications.
It is recommended to periodically review these Terms and Policies to stay informed.
Privacy Policy
Your use of the Platform is also governed by Haute Cucire’s Privacy Policy. By using any service on the Platform, you consent to the terms of this policy.
Your use of the Platform is also governed by Haute Cucire’s Privacy Policy. By using any service on the Platform, you consent to the terms of this policy.
Contact Information
For product inquiries, issues, or feedback:
wecare@hautecucire.com
For product inquiries, issues, or feedback:
wecare@hautecucire.com
Prohibited Activities:
You are prohibited from using any “deep-link,” “page-scrape,” “robot,” “spider,” or other automated tools, algorithms, or similar manual processes to access, copy, monitor, or reproduce any part of the Platform or its Content. Circumventing the navigational structure or obtaining data through unauthorized methods is strictly forbidden, and we reserve the right to block such activities.
You must not attempt unauthorized access to the Platform, its features, servers, networks, or any related services by hacking, password mining, or any other illicit means. Impersonation or misrepresentation of another person, entity, or organization is strictly prohibited.
You are required to comply fully with the Information Technology Act, 2000, all applicable domestic and international laws, including foreign exchange laws, sales tax, VAT, customs duty, and other relevant regulations. Transactions violating these laws are strictly forbidden. Additionally, you must not engage in solicitation or advertising to other users to buy or sell services or goods not expressly associated with the Platform.
You are prohibited from using any “deep-link,” “page-scrape,” “robot,” “spider,” or other automated tools, algorithms, or similar manual processes to access, copy, monitor, or reproduce any part of the Platform or its Content. Circumventing the navigational structure or obtaining data through unauthorized methods is strictly forbidden, and we reserve the right to block such activities.
You must not attempt unauthorized access to the Platform, its features, servers, networks, or any related services by hacking, password mining, or any other illicit means. Impersonation or misrepresentation of another person, entity, or organization is strictly prohibited.
You are required to comply fully with the Information Technology Act, 2000, all applicable domestic and international laws, including foreign exchange laws, sales tax, VAT, customs duty, and other relevant regulations. Transactions violating these laws are strictly forbidden. Additionally, you must not engage in solicitation or advertising to other users to buy or sell services or goods not expressly associated with the Platform.
Content on the Platform:
All content shared by users, including text, images, trademarks, logos, sounds, and other user-generated materials, is third-party-generated content. Haute Cucire does not control such content but retains the global, transferable, and perpetual rights to use this content for promotional, advertising, and derivative purposes, as per our Privacy Policy.
You may only use product or service information for personal, non-commercial purposes under the following conditions:
All content shared by users, including text, images, trademarks, logos, sounds, and other user-generated materials, is third-party-generated content. Haute Cucire does not control such content but retains the global, transferable, and perpetual rights to use this content for promotional, advertising, and derivative purposes, as per our Privacy Policy.
You may only use product or service information for personal, non-commercial purposes under the following conditions:
- No proprietary notices should be removed.
- The content must not be modified.
- No false representations or warranties may be made about the information.
Liability and Representation:
The views or opinions expressed in user-generated content on the Platform do not necessarily reflect Haute Cucire’s views. Haute Cucire holds no responsibility or liability for claims, losses, or damages arising from content shared by users. You represent and warrant that any content shared by you will not infringe third-party proprietary or other rights. Haute Cucire makes no guarantee regarding the finish, appearance, color, or sizing of purchased products. For return/exchange, refer to the Haute Cucire Return & Exchange Policy as per the applicable period specified on the Product Detail Page.
The views or opinions expressed in user-generated content on the Platform do not necessarily reflect Haute Cucire’s views. Haute Cucire holds no responsibility or liability for claims, losses, or damages arising from content shared by users. You represent and warrant that any content shared by you will not infringe third-party proprietary or other rights. Haute Cucire makes no guarantee regarding the finish, appearance, color, or sizing of purchased products. For return/exchange, refer to the Haute Cucire Return & Exchange Policy as per the applicable period specified on the Product Detail Page.
Privacy Policy Overview:
We value your privacy and will store your personal data securely, including sensitive financial information under Information Technology Act, 2000 guidelines. Your data may be shared with affiliates, service providers, or legal entities under specific circumstances, such as fraud detection, legal obligations, marketing needs, or transactions related to mergers or acquisitions. We will never share personal information with third parties for their marketing purposes without your explicit consent.
Our Privacy Policy and Cookie Policy govern how your information is used to enhance your user experience. Continued use of the Platform implies acceptance of these policies, which may change periodically. Users are encouraged to review these changes regularly.
We value your privacy and will store your personal data securely, including sensitive financial information under Information Technology Act, 2000 guidelines. Your data may be shared with affiliates, service providers, or legal entities under specific circumstances, such as fraud detection, legal obligations, marketing needs, or transactions related to mergers or acquisitions. We will never share personal information with third parties for their marketing purposes without your explicit consent.
Our Privacy Policy and Cookie Policy govern how your information is used to enhance your user experience. Continued use of the Platform implies acceptance of these policies, which may change periodically. Users are encouraged to review these changes regularly.
Age Restriction:
The Platform is intended only for individuals capable of forming legally binding contracts under the Indian Contract Act, 1872. Minors under the age of 18 must not use the Platform independently but may do so only through their parents or legal guardians.
The Platform is intended only for individuals capable of forming legally binding contracts under the Indian Contract Act, 1872. Minors under the age of 18 must not use the Platform independently but may do so only through their parents or legal guardians.
Technical Data and Usage
We collect certain technical data for Platform operation, such as IP address, device ID, operating system, and browsing behavior. This allows us to deliver the latest platform features, improve user experience, and prevent harmful activity, such as spam, viruses, or unlawful content transmission.
We may contact you regarding orders, offers, promotions, or other updates related to your transactions. You can update your user information to improve personalization and platform efficiency.
Information Shared on the Platform
Content prohibited on the Platform includes, but is not limited to:
We collect certain technical data for Platform operation, such as IP address, device ID, operating system, and browsing behavior. This allows us to deliver the latest platform features, improve user experience, and prevent harmful activity, such as spam, viruses, or unlawful content transmission.
We may contact you regarding orders, offers, promotions, or other updates related to your transactions. You can update your user information to improve personalization and platform efficiency.
Information Shared on the Platform
Content prohibited on the Platform includes, but is not limited to:
- Nudity or sexually suggestive material.
- Hate speech, threats, or targeted violence.
- Content promoting self-harm, fake accounts, or impersonation.
- Spam, unsolicited promotions, and deceptive advertising.
Data Collection and Use
When you use our Platform, we collect and store the following information:
When you use our Platform, we collect and store the following information:
- Personal Data: Name, email, phone number, age, postal address, and other relevant identifiers.
- Financial Data: Payment card details (securely encrypted) and payment history.
- Transactional Data: Order IDs, account history, and e-commerce activity.
- Technical Data: Device data, IP addresses, OS details, and other diagnostic information.
Your personal information is collected to:
- Facilitate transactions.
- Improve user experience and safety on the platform.
- Customize services, such as promotional offers or personalization.
We aggregate data for research purposes, demographics analysis, and to improve our services. All non-identifiable user data will be disclosed solely in aggregated form for analysis.
By accessing or using Haute Cucire’s services, you consent to the processing of your data in accordance with these terms, our Privacy Policy, and the associated Terms of Use.
Applicable Law and Procedure
We collect and store your correspondence information to:
By accessing or using Haute Cucire’s services, you consent to the processing of your data in accordance with these terms, our Privacy Policy, and the associated Terms of Use.
Applicable Law and Procedure
We collect and store your correspondence information to:
- 1. Comply with our legal obligations.
- 2. Monitor your use of our Services to ensure adherence to our Terms of Service.
Note: While encryption technology offers robust protection, no security system is completely impenetrable. We cannot guarantee the absolute security of our database or that the information you transmit will not be intercepted during transmission. Any information sent to our Platform is at your own risk. We strongly advise that you never share your password with anyone.
Cookie Policy
A cookie is a small text file stored on your device to enable various features on the Haute Cucire Platform. Cookies help save user preferences and track trends to enhance user experience and improve services.
How We Use Cookies:
A cookie is a small text file stored on your device to enable various features on the Haute Cucire Platform. Cookies help save user preferences and track trends to enhance user experience and improve services.
How We Use Cookies:
- 1. Cookies allow you to access the platform without entering your password repeatedly during a session.
- 2. Most cookies are "session cookies" and are deleted automatically after you close your session.
- 3. You can change your browser settings to refuse cookies, although this may affect your ability to use certain features.
- 4. Third parties may place cookies on our site. We are not responsible for their usage of these cookies.
Third Parties
We may collaborate with third-party entities (brands, partners, or other organizations) to offer specific promotions, events, or services. In such cases, your personal information may be shared with these entities. Note that these third parties operate under their own privacy policies, and we are not liable for how they handle your data.
We only collect personal information for business operations and service improvement. We do not sell, trade, or lease your information to any third party.
We may collaborate with third-party entities (brands, partners, or other organizations) to offer specific promotions, events, or services. In such cases, your personal information may be shared with these entities. Note that these third parties operate under their own privacy policies, and we are not liable for how they handle your data.
We only collect personal information for business operations and service improvement. We do not sell, trade, or lease your information to any third party.
Choice/Opt-Out
You can opt-out of receiving non-essential communications from Haute Cucire by clicking [unsubscribe here].
Advertisement Information
We utilize third-party advertising companies to show ads on our Platform. These companies may use your browsing data (excluding your name, address, or direct contact) to present tailored ads.
You can opt-out of receiving non-essential communications from Haute Cucire by clicking [unsubscribe here].
Advertisement Information
We utilize third-party advertising companies to show ads on our Platform. These companies may use your browsing data (excluding your name, address, or direct contact) to present tailored ads.
Disclaimer of Warranties and Liability
All products and services on the Platform are provided “as is” and “as available” without warranties or guarantees unless otherwise stated. Haute Cucire does not guarantee:
All products and services on the Platform are provided “as is” and “as available” without warranties or guarantees unless otherwise stated. Haute Cucire does not guarantee:
- 1. Continuous availability of the Platform.
- 2. The accuracy, completeness, or reliability of the information on the Platform.
Product Delivery and Refunds: If a Seller cannot deliver a product due to regional laws, they will refund or credit the amount received in advance. A valid phone number must be provided when placing orders for notifications related to delivery.
Indemnity
You agree to indemnify and hold Haute Cucire and its affiliates harmless from any claims, demands, actions, or losses (including legal fees) arising due to your violation of these terms, policies, laws, or infringement of third-party rights.
You agree to indemnify and hold Haute Cucire and its affiliates harmless from any claims, demands, actions, or losses (including legal fees) arising due to your violation of these terms, policies, laws, or infringement of third-party rights.
Trademarks and Copyright
The Haute Cucire Platform and associated content, including images, designs, logos, audio, and video, are protected by intellectual property laws. You are permitted to access this material for personal, non-commercial use only. You must not copy, reproduce, distribute, or alter any of this material unless explicitly permitted by Haute Cucire in writing.
By uploading any content to the Platform, you grant Haute Cucire royalty-free, irrevocable, perpetual, and worldwide rights to use such content for reasonable business purposes.
Trademark Infringement: If you believe your trademark has been infringed,
contact info@hautecucire.com.
The Haute Cucire Platform and associated content, including images, designs, logos, audio, and video, are protected by intellectual property laws. You are permitted to access this material for personal, non-commercial use only. You must not copy, reproduce, distribute, or alter any of this material unless explicitly permitted by Haute Cucire in writing.
By uploading any content to the Platform, you grant Haute Cucire royalty-free, irrevocable, perpetual, and worldwide rights to use such content for reasonable business purposes.
Trademark Infringement: If you believe your trademark has been infringed,
contact info@hautecucire.com.
Limitation of Liability
Haute Cucire shall not be liable under any circumstances for any indirect, punitive, incidental, special, or consequential damages, or for any other damages that arise from:
Haute Cucire shall not be liable under any circumstances for any indirect, punitive, incidental, special, or consequential damages, or for any other damages that arise from:
- Your use or inability to use the Services or Products.
- Unauthorized access to or alteration of your data or transmissions.
- Any breach of conditions, warranties, or representations by a Product's manufacturer.
- Any other issue related to the Platform or Services, including damages for loss of use, data, or profits connected to the use or performance of the Platform.
Termination
Haute Cucire reserves the right to suspend or terminate your access to the Platform or Services at its sole discretion under the following circumstances:
Haute Cucire reserves the right to suspend or terminate your access to the Platform or Services at its sole discretion under the following circumstances:
- If you breach or violate any of the Terms of Use.
- If you exploit, manipulate, or misuse any part of the Services or behave unethically.
Additional Details Regarding Termination:
- 1. These Terms of Use will remain in effect unless explicitly terminated by Haute Cucire.
- 2. Haute Cucire will not be responsible for temporary unavailability caused by periodic maintenance or unforeseen technical issues.
- 3. If your account is terminated, Haute Cucire may delete content and other materials linked to your use of the Services. However, transaction details may be retained for tax and compliance purposes.
Unilateral Termination:
Haute Cucire may terminate your account under specific events outlined in the Terms of Use. This could result in the forfeiture of credits, loyalty rewards, or pending refunds. Refunds or returns following this termination will be at Haute Cucire’s sole discretion.
Misuse/Unlawful Activity:
In instances of fraudulent activity, providing false details, or repeated misuse of the platform, Haute Cucire reserves the right to refuse access or terminate accounts (and any linked accounts) without prior notice.
Haute Cucire may terminate your account under specific events outlined in the Terms of Use. This could result in the forfeiture of credits, loyalty rewards, or pending refunds. Refunds or returns following this termination will be at Haute Cucire’s sole discretion.
Misuse/Unlawful Activity:
In instances of fraudulent activity, providing false details, or repeated misuse of the platform, Haute Cucire reserves the right to refuse access or terminate accounts (and any linked accounts) without prior notice.
Convenience Fee
Haute Cucire may impose a Convenience Fee on orders below a certain minimum threshold, subject to the following terms and conditions:
Key Points:
Haute Cucire may impose a Convenience Fee on orders below a certain minimum threshold, subject to the following terms and conditions:
Key Points:
- The fee will be specified on the shopping bag page during checkout.
- It applies to the total order value.
- Payments will be made in Indian Rupees, and users must adhere to all applicable laws while making payments.
- Haute Cucire may disable cash-on-delivery for accounts with higher rates of returns and unaccepted shipments to protect customer interests.
Jurisdictional Issues & Sale in India Only
Unless specified otherwise, the material on the Platform is intended solely for sale within India. Haute Cucire makes no claims that the materials, products, or information are appropriate or available for use outside of India. Users accessing the Platform from outside India must ensure compliance with local laws. Haute Cucire does not guarantee product delivery or refunds for purchases made from outside India.
Unless specified otherwise, the material on the Platform is intended solely for sale within India. Haute Cucire makes no claims that the materials, products, or information are appropriate or available for use outside of India. Users accessing the Platform from outside India must ensure compliance with local laws. Haute Cucire does not guarantee product delivery or refunds for purchases made from outside India.
Governing Law
These Terms will be governed by the laws of India, without reference to conflict of laws principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in Hyderabad.
Grievance Officer
If you have any complaints or concerns related to the Platform, Terms of Use, or Privacy Policy, please contact our designated Grievance Officer at:
Mr. Shahed Ali
Contact: grievance@hautecucire.com
Phone: +91-8008312942 <>
Timing: Monday – Saturday (9:00 – 18:00)
Customer Support
You can also contact our customer support team by clicking here.
These Terms will be governed by the laws of India, without reference to conflict of laws principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in Hyderabad.
Grievance Officer
If you have any complaints or concerns related to the Platform, Terms of Use, or Privacy Policy, please contact our designated Grievance Officer at:
Mr. Shahed Ali
Contact: grievance@hautecucire.com
Phone: +91-8008312942 <>
Timing: Monday – Saturday (9:00 – 18:00)
Customer Support
You can also contact our customer support team by clicking here.
Disclaimer
By accessing or transacting on the Platform, you acknowledge that you do so at your own risk. Haute Cucire will not be liable for:
By accessing or transacting on the Platform, you acknowledge that you do so at your own risk. Haute Cucire will not be liable for:
- 1. Actions or inactions by sellers on the Platform.
- 2. Any breach of conditions, representations, or warranties by sellers or manufacturers.
- 3. Disputes between users and sellers/manufacturers.
All information and content, including product descriptions, pricing, and related graphics, are provided “as-is” without warranties of any kind. Haute Cucire disclaims all implied warranties, including but not limited to merchantability, fitness for a particular purpose, and performance.
Delivery-Related Dispute Claims:
Any claims regarding delivery (e.g., non-receipt or non-delivery) must be notified to Haute Cucire within 5 days from the date of the alleged delivery. Claims made after this period will be deemed as valid deliveries, and Haute Cucire will not bear responsibility for non-receipt issues.
Responsible Disclosure Policy
Haute Cucire values website security and welcomes responsible reporting of system vulnerabilities by ethical researchers.How to Report Security Issues:
Delivery-Related Dispute Claims:
Any claims regarding delivery (e.g., non-receipt or non-delivery) must be notified to Haute Cucire within 5 days from the date of the alleged delivery. Claims made after this period will be deemed as valid deliveries, and Haute Cucire will not bear responsibility for non-receipt issues.
Responsible Disclosure Policy
Haute Cucire values website security and welcomes responsible reporting of system vulnerabilities by ethical researchers.How to Report Security Issues:
- 1. Email details of the identified issue to support@hautecucire.com. Include screenshots, videos, or instructions to recreate the issue.
- 2. Include your contact details (if possible) so our security team can follow up.
- 3. Allow time for Haute Cucire to resolve the issue before sharing findings publicly.
Ethical Reporting:
- Avoid exploiting vulnerabilities for personal, financial, or unauthorized access purposes.
- While there is no cash reward for disclosure, we value and may publicly acknowledge contributions from ethical researchers.